This service concentrates on design strategy - it answers the question: "How will the performance requirements (objectives) be met?"
Suitable qualitative and quantitative KPIs are identified to assess past performance and future improvements. For example, historical project management data such as revenue variances and EACs (Estimates at Completion) or building commissioning data such as no. of pending issues, resolved issues, RFIs (Requests for Information) or COs (Change Orders) can be investigated.
Course format and features (live, online, blended, durations, breaks, group activities, assignments, etc.) are also designed.